What Features are Commonly Found on IP PBXs?

While each IP PBX system is going to be customized for its user, there are a few commonly used features that more small businesses choose. In order to make your system the best it can be, it will be helpful to find out more about these features and how they can help you manage your business’ communication.

• Unlimited Extensions – If you want to organize the calls that come into your business a bit more efficiently, you can set up individual extensions for each of your departments. This way, other employees can easily get to the person they need, helping to boost the efficiency of their work time.
• Unlimited Voicemail Boxes – Since not everyone is going to be able to be on the phone at every hour of the day, unlimited voice mail boxes will help to organize and to handle messages that come in after hours or during busier times.
• Cell Phone Integration – When you already have a cell phone for your business, the cell phone integration of the IP PBX system will help you to continue to use it, but also to be able to access the IP PBX system as a whole.
• Caller ID Customization – If you want to know who’s calling before you pick up the phone, the Caller ID customization will help you. By allowing you to organize frequent callers, you can see whose calls might need to be prioritized.
• Time of Day Routing – At certain times of the day, you may need calls to be routed to one phone number instead of another. With IP PBX, you can easily set up a system that manages the calls and routes them to various extensions.
• Voicemail to Email – When you are away from your desk or from the office, the voicemail to email feature can help you to still see your messages without being on the phone. With a smartphone, you can continue to stay on top of your business’ communication.
• SMS Voicemail notification – Text messages to alert you of new voicemails are also helpful for the small business owner on the go. You will be alerted as you wish, helping you to get back to important calls more quickly.
• Voicemail Web Access – Being able to check your voicemails online can also provide you with the ability to listen to the calls to see what their importance may be. Or if you have messages which are not perceptible by the voicemail to email feature, you can still listen to see what you can hear, helping you continue to maintain contact.
• Fax Support – When you need to send faxes, you will still be able to do so with an IP PBX system. With fax support, faxes can not only be sent, but also read via the Web.

No matter what features you might want, IP PBX offers from than you thought you needed as a small business. But securing your growth as a company means you need to have all of the tools bigger companies have – and IP PBX provides them.